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Frequently Asked Questions

Legal Questions

  • Where do you store your data?

    At CookieFirst, we prioritize using European providers for our services to maintain data sovereignty and compliance with EU regulations. Our infrastructure is hosted at OVH data centers in Germany and France. Additionally, our CDN provider is based in Slovenia, and our Geo Location services originate from Romania. While we do process data with some US providers for specific functionalities such as email sending and payment processing through Stripe, the majority of our data storage and processing occurs within the European Union to uphold data protection standards.

  • How can I access or delete my data?

    You can go to the following page to submit DSAR https://cookiefirst.com/dsar/

  • Where can I find your privacy policy?

    Our privacy policy can be found here https://cookiefirst.com/legal/privacy-policy/

  • Where can I find your Terms and Conditions?

    All our terms and conditions with which you agree by using our services can be found here https://cookiefirst.com/legal/general-terms-conditions/